National Museum of the American Indian in New York

Facility Access Information

Main Entrance
ground level. No rails.
Accessible Entrance
ground level.
Wheelchairs Available
yes, ground floor entrance, from Secutiry.
Accessible Restrooms
All restrooms are accessible
Accessible Restroom Location
1st and 2nd floors.
Segways Not Allowed
Service Animals
Sitting Area Location
Ground level, Resource Center, Screening Room, East and West Galleries.
Visitor Information Desk
The following items are available. Please ask for them at the information desk
Notepad and pencil (for deaf and other visitors)
Audio guides
Neck loops and headsets
Audio guides featuring recorded verbal descriptions
Audio guides that can be accessed via cell phone
Audio guide transcripts
Galleries and Exhibits
Tactile or Multisensory Exhibits
Tipi room, Resource Center, Haudenosaunee Discovery Room.
Audio Exhibits
Infinity of Nations Audio Guide, in English and Spanish.
Infinity of Nations Audio Guide, in English and Spanish.
Tours and Scheduled Programs
Museum Ambassador tours of the building and select exhibits take place at 1 pm every day but Saturday.
Cultural Interpeter tours take place at 2 pm Monday-Friday.
Private tours for adult groups may be arranged by calling 212-514-3758.
Tours for school groups may be arranged by calling 212-514-3705.
Theaters, Auditoriums, Video Installations
Theaters and Auditoriums
Qualified ASL interpretation is available upon request
Information about Programs and Upcoming Exhibits
You can find out about our regular and accessible programs from
Visitor Services, 212-514-3758
To join our mailing list or receive a newsletter/access newsletter
Welcome to the National Museum of the American Indian's George Gustav Heye Center, located in the historic US Customs House at 1 Bowling Green in Lower Manhattan! The museum is accessible to wheelchair users via the street-level entrance to the right of the Grand Staircase. Wheelchairs are available free of charge on the Ground Floor on a first-come, first-served basis. Volunteer guides are available (by appointment only) to escort wheelchair users in the museum. Please call 212-514-3758 for more information or to make an appointment. If you require a sign language interpreter for a guided museum tour, please call 212-514-3758 at least two weeks prior to your visit. As the museum does not have sign interpreters on staff, advance notice is required to arrange for outside interpretation. Thank you.