Facility Access Information

Wheelchair Parking Location
Front of Building
Main Entrance
2 rails and 25 steps
Accessible Entrance
Wheel chair entrance on side of stairs on left side of building front
Wheelchairs Available
One in Main lobby
Accessible Restrooms
All restrooms are accessible
Family/Unisex Restroom
Family / unisex restroom available (not wheelchair accessible)
Family/Unisex Restroom Location
Downstairs after taking elevator
Segways Allowed
Service Animals
Sitting Area Location
Multiple areas available
Pre-Visit Information
Other Important Pre-Visit Information
Please call to verify the Center is open for a visit.
Visitor Information Desk
The following items are available. Please ask for them at the information desk
Large-print floor plans
Notepad and pencil (for deaf and other visitors)
Galleries and Exhibits
Tactile or Multisensory Exhibits
Our museum is truly hands on.
Audio Exhibits
At least 3 galleries have oral histories to enjoy via speakers, televisions, headphones and monitors.
Transcripts, oral history recordings and oral history videos are on location at the Center
Tours and Scheduled Programs
Our Access Programs Use
Verbal Description Tours
Touch objects (replicas, facsimiles, props)
Verbal descriptions
Art-making activities
Hands-on classroom activities
Drama and movement
Theaters, Auditoriums, Video Installations
Theaters and Auditoriums
FM system
Information about Programs and Upcoming Exhibits
You can find out about our regular and accessible programs from
To join our mailing list or receive a newsletter/access newsletter
Media (You Tube) available for visitors participating in institutions online
Community Seven news
Billings Public Library
Our mission is to collect, preserve and tell the stories of the people and places of the Yellowstone River Valley and the northern High Plains. We recognize that many diverse groups have called this region home: American Indians, early fur trappers, immigrants from Europe, Russia, Asia and Africa, members of the U.S. armed forces and many others. Whether indigenous or immigrant, everyone brings a cultural perspective and has stories to tell. Our job at Western Heritage Center is to collect those stories and perspectives, so they may be shared today and preserved for tomorrow. We hope that learning about the experiences of others will allow every visitor to understand his or her own experience within a deeper, richer historical context.